Wigsuite INC (“Wigsuite,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our messaging platform (the “Service”).

By using our Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Client Information

When you sign up for an account or use our platform, we collect:

Name

Email address

Business name (if applicable)

Phone number

Billing and payment details

b. Subscriber Information

If you are a subscriber receiving SMS messages from one of our clients, we may collect:

Phone number

Message content

Timestamp and delivery logs

Opt-in/opt-out status

SMS Communication Policy:

We respect your privacy and are committed to protecting your personal information. Any mobile numbers provided for SMS communication will not be shared with third parties for marketing purposes. Message frequency varies by institution. Standard message and data rates may apply. Users may opt out of receiving messages at any time by replying STOP to any message. For assistance or more information regarding SMS messages, users may reply with HELP or contact the institution directly through the contact information provided.

c. Usage Data

We collect information about how users interact with the Service, such as:

IP address

Browser type

Device type

Pages visited

Time spent on the platform

2. How We Use Your Information

We use the information we collect to:

Provide and maintain the Service

Deliver SMS messages on behalf of our clients

Monitor and improve platform performance

Respond to inquiries and provide customer support

Enforce compliance with our Terms and legal obligations

We do not sell, rent, or trade personal information to third parties.

3. Legal Basis for Processing

We process personal data under the following lawful bases:

Consent: Users and subscribers provide explicit consent to receive communications.

Contract: To fulfill our obligations in providing the Service.

Legitimate interest: To operate and improve the platform.

4. Data Sharing and Disclosure

We may share your information with:

SMS carriers and service providers to deliver messages

Payment processors to handle transactions

Legal authorities when required by law, subpoena, or court order

SMS Opt-In Data: Notwithstanding any other provision in this policy, mobile opt-in data and consent information will not be shared with any third parties or affiliates for marketing or promotional purposes.

We enter into agreements with service providers to ensure data is protected and used only for the purpose it was shared.

5. Data Retention

We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Message logs and opt-in/opt-out status may be retained for audit and legal compliance purposes.

We retain records of SMS opt-in consent and opt-out requests for a minimum of [X] years to ensure compliance with TCPA and carrier requirements, even if the Client terminates their account.

6. Subscriber Rights

If you are a recipient of SMS messages:

You may opt out at any time by replying “STOP” to any message.

You may request information about what data we hold by contacting us (see Section 10).

We encourage clients to honor subscriber rights, and we support opt-out enforcement at the platform level.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the Internet or SMS is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our Service is not intended for use by children under 13, and we do not knowingly collect personal data from children. If you believe we have collected such data, please contact us for removal.

9. International Users

Our platform is intended for use in the United States. If you access the Service from outside the U.S., your information will be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

10. Your Privacy Choices and Rights

You may:

Access or correct your personal information

Request deletion of your account or data

Withdraw consent for communication

Please email us at info@wigsuite.io with your request.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the updated policy on our website and updating the effective date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, contact us at:

Wigsuite INC

Email: info@wigsuite.io